Grant permissions like a boss with the Approvals app for Zendesk!

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$2.50 per agent / month

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Explore Features

Simple but awesome approval workflow processes for your tickets.

Ability to define unlimited approvers... They don't even need to be agents in Zendesk!

That's right, all your approvers need is access to their email, and they can make all the approvals required.

Ticket field conditionality for as many approval workflows as required

Approvals can be complicated. Some tickets need different approvers than others. Some approvals need to show up on tickets depending on different conditions.

Full historical views for both approvers and Zendesk agents

The full history of each approval is accessible both from within the Zendesk ticket and by the approvers from outside of Zendesk.

Ability to escalate approvals up the chain of command

For each approver, you're able to set a superior and a time limit. So that whenever a ticket needs to be bumped up the chain of command, it can be done without any hassles.

Explore Features

Simple but awesome approval workflow processes for your tickets.

Ability to define unlimited approvers... They don't even need to be agents in Zendesk!

That's right, all your approvers need is access to their email, and they can make all the approvals required.


Approvals approvers b0b67f1bc34afb9414ab23ad1f20d23bd98899f4df39ca739efa7077db59a2d6

Ticket field conditionality for as many approval workflows as required

Approvals can be complicated. Some tickets need different approvers than others. Some approvals need to show up on tickets depending on different conditions.


Approvals conditions 04d0d5aee9ddc50c2b4ce99724436288b113fd8168a2d70bf497fd4fc7673726

Full historical views for both approvers and Zendesk agents

The full history of each approval is accessible both from within the Zendesk ticket and by the approvers from outside of Zendesk.


Approvals history f213e95fcb2d624f0bf384ed45f9f79c4b0b01173a2a61ec000e7119106a75b4

Ability to escalate approvals up the chain of command

For each approver, you're able to set a superior and a time limit. So that whenever a ticket needs to be bumped up the chain of command, it can be done without any hassles.


Approvals escalate 8c56b500e9ce2825eeab50e463fbcbe8a77d82eed3ce57681d11c879147169a3
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