Grant permissions like a boss with the Approvals app for Zendesk!

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$2.50 / agent / month

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Explore Features

Simple but awesome approval workflow processes for your tickets.

Ability to define unlimited approvers... They don't even need to be agents in Zendesk!

That's right, all your approvers need is access to their email, and they can make all the approvals required.

Ticket field conditionality for as many approval workflows as required

Approvals can be complicated. Some tickets need different approvers than others. Some approvals need to show up on tickets depending on different conditions.

Full historical views for both approvers and Zendesk agents

The full history of each approval is accessible both from within the Zendesk ticket and by the approvers from outside of Zendesk.

Ability to escalate approvals up the chain of command

For each approver, you're able to set a superior and a time limit. So that whenever a ticket needs to be bumped up the chain of command, it can be done without any hassles.

Explore Features

Simple but awesome approval workflow processes for your tickets.

Ability to define unlimited approvers... They don't even need to be agents in Zendesk!

That's right, all your approvers need is access to their email, and they can make all the approvals required.


Approvals approvers

Ticket field conditionality for as many approval workflows as required

Approvals can be complicated. Some tickets need different approvers than others. Some approvals need to show up on tickets depending on different conditions.


Approvals conditions

Full historical views for both approvers and Zendesk agents

The full history of each approval is accessible both from within the Zendesk ticket and by the approvers from outside of Zendesk.


Approvals history

Ability to escalate approvals up the chain of command

For each approver, you're able to set a superior and a time limit. So that whenever a ticket needs to be bumped up the chain of command, it can be done without any hassles.


Approvals escalate
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