Set reminders on your tickets

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Explore Features

Help your agents keep on top of things with the reminders app.

Create a reminder on any ticket with customisable messages.

Simply select the date and time you’d like to be reminded. If you’d like to customise your reminder message, click the edit button on the side and type it in. You’ll also see that below you can continue to add as many reminders as you need on the ticket.

Receive popup notifications and emails at the time of the reminder.

At the time of the reminder, you’ll receive a sticky popup message. You’ll also receive an email like this containing the customised reminder message you set in the app.

View all of your existing reminders.

By clicking the reminders icon in the main menu bar on the left, you'll be able to view all of your upcoming reminders and the tickets they’re attached to.

Explore Features

Help your agents keep on top of things with the reminders app.

Create a reminder on any ticket with customisable messages.

Simply select the date and time you’d like to be reminded. If you’d like to customise your reminder message, click the edit button on the side and type it in. You’ll also see that below you can continue to add as many reminders as you need on the ticket.


Reminders create

Receive popup notifications and emails at the time of the reminder.

At the time of the reminder, you’ll receive a sticky popup message. You’ll also receive an email like this containing the customised reminder message you set in the app.


Reminders receive

View all of your existing reminders.

By clicking the reminders icon in the main menu bar on the left, you'll be able to view all of your upcoming reminders and the tickets they’re attached to.


Reminders view