Zendesk Calendar App

The best way to manage team calendars & schedules in Zendesk.

The calendar app allows you to attach events to tickets, giving your team greater transparency for planning and reduced swivel charing between other external calendars. Whether you’re needing to schedule changes, meetings with customers or prospects, plan out project implementations or onboard new hires this app combined with the power of Zendesk is flexible enough to be moulded to your use case. You can schedule an event visually with minimal effort. Quickly create a new ticket with an event or add an event to an existing ticket by simply dragging it out on a calendar. Leverage the power of Zendesk views, triggers, macros, etc, to create powerful communication or escalation workflows around your events, while at the same time improving the visibility of when things are happening across your teams.

If you use Google Calendar or Office 365 within your organization, there are full-featured integrations with both. This means that when scheduling events, you'll be able to avoid overlap with any existing events that may have been scheduled already outside of Zendesk. It also means that should any changes be made to ticket events in Google or Office 365, that those changes will reflect back onto the ticket.